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PowerPoint, Warts and All: Relearning to Communicate The premise of the article is that although PowerPoint has been much maligned (and rightfully so), it has become a ubiquitous reality of business life. If that's the case, we should understand why some people hate it with passion and how best to overcome its limitations through basic intelligence and common sense.

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"Fostering Innovation: Doing Right by Doing Wrong!" We are systematically taught to fear failure. However, organizations cannot have innovation without making mistakes. To foster innovation, leaders need to change the culture by driving out fear, nurturing a learning mindset, and even encouraging deliberate mistakes.

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A Twelve-Step Program for Alienating Your Clients: Who in their right mind would do such a thing? You will be surprised! The premise of this (somewhat sarcastic) article is that more harm and ethical questions come out of charging for professional services based on units of time than anything else. The age-old, Time and Materials approach engenders nothing but frustration, distrust, and animosity in the minds of the clients and results in an adversarial relationship. The article pokes fun at twelve different ways in which it infuriates clients and recommends a saner approach of charging for value rather than time.

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Training Takes The Fall: Training departments have assumed a defensive posture in many organizations. Training is often sent to the chopping block first. Training must not only contribute to the organization’s success; it must prove it. By taking a proactive approach, training departments can better control their destinies. The article identifies 10 obstacles for training departments trying to solidify their positions and explains how to overcome them. This popular article was featured in publications such as Training magazine and HR.Com

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Employee Engagement: Gaining Deeper Insights: We already know that loyalty is more less dead. But as a service economy, we are ever more dependent on engaged employees. Ironically enough, the employee engagement may be running very low. Engagement is very difficult to gauge, but one of the tell-tale signs of disengagement is employee attrition. This article discusses how the traditional methods fall short and how to bring the art and science together to gain deeper insights and as a result take a more focused approach. This popular article was featured in publications such as Side Road, CEO Refresher, and HR.Com

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